Shipping policy
SHIPPING POLICY
Orders are processed and shipped from Dubai, United Arab Emirates.
UAE DELIVERY
Dubai
Free standard delivery.
Estimated delivery time: 1–2 business days.
Other Emirates
Delivery fee: AED 50.
Estimated delivery time: 3–5 business days.
INTERNATIONAL DELIVERY
We offer international shipping to selected countries.
International shipping fee: AED 70.
International delivery times may vary depending on the destination and local customs procedures. Any customs duties, import taxes, or additional fees imposed by the destination country are the responsibility of the customer.
ORDER PROCESSING
Orders are processed during business days. Orders placed on weekends or public holidays may be processed on the next business day.
DELIVERY DELAYS
Delivery times are estimates and may occasionally be affected by circumstances outside our control, including courier delays, customs clearance, public holidays, or other unforeseen circumstances.
CONTACT US
If you have any questions regarding your order or delivery, please contact us at:
hello@naiacollection.net
Naia Collection
Dubai, UAE